Here at Utilita Arena Newcastle, your safety is our priority and we work with a range of partners, including Northumbria Police, to ensure that your visit is safe and enjoyable.
All of our staff, from our highly-trained security team to our customer services representatives play a vital role in keeping visitors safe and furthermore, they're supported by a range of security measures which are in operation around the clock, twenty four hours a day, seven days a week.
We take the safety and security of all our visitors very seriously. If you're coming to the arena for a show, please ensure you arrive in plenty of time to pass through our security checks and familiarise yourself with our security information below.
In addition to the high visibility security measures in place, we also employ a range of less visibile methods to keep you safe and work with a number of partners who are experts in their field.
You can help to keep us all safe by reporting anything that doesn't feel right. Don't ever be concerned about reporting anything that doesn't feel right, not matter how minor you think it is. Trust your instincts and we will do the rest.
At Utilita Arena Newcastle, nothing matters more than your peace of mind. From the moment you arrive to the moment you leave, our dedicated teams and robust procedures work in harmony to create a secure, welcoming environment for every guest.
Our security and customer services team are there for your safety. Please cooperate fully with all security checks and support these vital members of our team as they carry out important work.
We have a number of security measures in place; both visible and non-visible, with personnel internal and external for all events.
When arriving at the arena there are security checks to pass through to gain access to the building with a valid ticket. We advise to give yourself extra time to pass through venue security checks, especially for comedy acts and sold out shows.
We have partnered with Evolv technology on our security sytem - you can learn more here.
We have a dedicated Whatsapp phone number which you can contact us on whilst you're at the venue to report anything suspicious or to receive discreet help from our security team.
You can scan the QR Code or contact us on 07893952802.
Every aspect of food safety is of the highest importance to our organisation, and we take every care to ensure that you can eat safely whilst visiting our venues.
We encourage you to only bring essential items and stress no large bags or backpacks will be permitted into the venue.
NO LARGE BAGS OR BACKPACKS will be permitted into the venue. There is no storage or cloakroom facility available, so please make alternative arrangements before arriving. All bags must be smaller than 40cm x 35cm x 19cm (approximately A3 size).
Exceptions will only be made for those with medical requirements and/or special needs. We ask that this is communicated to the venue ahead of your visit for ease of entry. Please contact us at Newcastle.Accessibility@legendsglobal.com .
All entry constitutes consent to search.
Prohibited Items
*Exceptions will be made for those with medical requirements and/or special needs. Please communicate this to the venue ahead of your visit for ease of entry.
