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Utilita Arena

Utilita Arena Newcastle
Arena Way, Newcastle Upon Tyne, NE4 7NA
England

I have accessible needs how do I book tickets?

Can I book tickets for accessible areas online?

Accessible tickets for our shows can be purchased online through the AXS.com website. There is usually significant demand when events go on sale, so we advise that guests purchase accessible tickets online rather than attempting by phone if possible.

To book tickets online through AXS.com, guests with access requirements must have either an Access Card or a Digital Access Pass (DAP), which is FREE. This ensures the right tickets are sold to the right people.

Once you've got your Access Card or DAP, you can then use it to unlock access ticketing options in the AXS ticketing system.

There are two ways you can register an Access Card:

FREE!

A free AXS Digital Access Pass will permit the holder to unlock ticketing and seat options based on the allocated symbol through our ticketing partner AXS.com.

To register for an AXS Digital Access Pass for FREE https://app.accesscard.online/apply/axs/ {Venue}

£15 for three years

The full Access Card costs £15 for three years. The full Card affords you the same benefits as the free Digital Access Pass, as well as:

  • Recognised at venues across the UK & beyond
  • Receive a Photo ID card with symbols relating to accessibility needs
  • Informative online access directory
  • Access to a closed Facebook Community group

To register a full Access Card for £15 for three years, you can select the upgrade option on the application form Access Card: Making access easy

Please note, if any of the below requirements apply to you, please give us a call on 0191 618 1697.

Can I upgrade my experience?

Already got your ticket? No worries we have got you covered. 

Each show has its own upgrade option, this includes a welcome drink and access to one of our Premium Experience lounges.

Its never too late - Look out for our on the night upgrades! 

Find Out More

How to I find out timings for my event?

We always try to include the most up to date information to the event pages on the website and in your important event information email that will come via your ticket point of purchase approx 5 days ahead of your event. 

Please arrive in plenty of time to avoid disappointment and to get through security and ticket checks. 

  • Events & Tickets
    • Event Calendar
    • Buying Tickets
  • Plan Your Visit
    • FAQs
    • Safety & Security
    • Accessibility
    • Car Park
    • Hotels
    • Restaurants & Bars
    • Local Attractions
    • Getting to the Venue
    • Sustainability
  • Premium Experiences
    • Lounge Upgrade
    • Make Your Night Extra Special
    • Memberships
    • Access All Arenas
  • Venue For Hire
    • Conferences
    • Exhibitions
    • Unique Events
    • External Events & Filming
  • Partners
    • Utilita Energy
    • Coca-Cola Europacific Partners
    • Funkin Cocktails
    • AXS
  • Contact
    • Join Our Team
    • Complaints Handling
    • Contact

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Legends Global is a trading name of Legends Global Services Limited (registered no: 00821116), which is a company registered in England and Wales and whose registered office is Manchester Arena, Hunts Bank, Manchester, England, M3 1AR.